All Foundries

商品管理と取引

データに基づくインサイトと、セキュアで機動性の高いプラットフォームにより、グローバルな商取引を支えるトレーディングエコシステムを変革します。

顧客とマーケティング戦略

パーソナライズされたつながりある体験を通じて顧客エンゲージメントを再構築し、信頼と長期的な価値を築きます。

デジタルエンジニアリング

アイデアをスケーラブルなデジタルソリューションへと転換し、デザイン・テクノロジー・エンジニアリングの力で加速させます。

ステーション・スタジオ

デジタルイノベーションでモビリティハブを再定義し、移動中の人々と企業に、よりスマートでサステナブルな体験を創出します。

サプライチェーン＆インダストリー5.0

変化を予測し、目的を持って効率性を実現する、強靭で知的な供給ネットワークを構築します。

サステナビリティ

責任あるイノベーションを推進し、組織がネットゼロ目標を達成し、将来の世代に良い影響をもたらすよう応援します。

Physical AI

Physical AI gives machines, robots and physical operations the ability to perceive their environment, decide what matters and act in real time. Factories, plants, stores and infrastructure become systems able to sense conditions, learn from them and improve on their own, closing the gap between the physical and the digital world.

Next-Gen Infrastructure

From networks as infrastructure to connected platforms that enable critical, autonomous and intelligent operations.

Four business units, one technology roadmap after the merger

After an acquisition, a retail group ran four business units on four technology stacks. NTT DATA mapped processes, applications, ERP, CRM and infrastructure across all of them and designed a low-risk transition roadmap. The group now works from a prioritized portfolio of initiatives, with synergies identified for each unit.

Four business units, one technology roadmap after the merger

小売

A pharmacy retailer grows average ticket by 8% and lab services sales by 18%

Pharmacy and health retailers compete on the visit itself: the counter, the advice, the lab test. This retailer measured its digital maturity with NTT DATA, organized more than 16 initiatives into cross-functional work cells and tracked each result. Average ticket rose 8% and lab and diagnostic services sales grew 18%.

A pharmacy retailer grows average ticket by 8% and lab services sales by 18%

お問い合わせ

Digital Commerce Platform Implementation

A retailer moved its business model into the core of a leading digital commerce platform through an agile, collaborative delivery. The work translated business requirements into 87 user stories, built 11 key commerce components and produced a web-optimized, responsive solution. The implementation established a live digital commerce foundation aligned with the retailer's business model.

Store associate packs an online order while customers browse a modern retail store.

+10%

11 key components built

Delivery scope

87 user stories developed

Platform foundation

Business model implemented at core

Responsive experience

Web-optimized solution delivered

Store associate hands a packed online order to a customer at a retail pickup counter.

From business model to a live digital commerce core

Moving a retail business model from requirements into a live digital commerce core.

目的

Implement the retailer's business model from the platform core, creating a web-optimized, responsive digital commerce solution intended to improve the customer experience.

機会

Use a platform-core implementation as a scalable foundation for future digital commerce evolution.

Converting retail requirements into a coherent commerce core

The initiative needed to turn business intent into configured commerce processes and a responsive web experience while remaining aligned with the retailer’s specific needs.

主な課題

Retail lead and store associate scan a product while documenting commerce requirements in an aisle.

1: Business logic to delivery scope
Business requirements had to be translated into clear user stories that could guide implementation.

Automated retail fulfillment hub routes packed orders through conveyors and organized shelving.

2: Core processes to configure
The platform needed to support the key commerce processes required by the retailer's business model.

Associate assembles a customer order from modular product bins at a retail packing station.

3: Platform-core alignment
The initiative required consistent implementation from the platform core.

4: Web and responsive readiness
The experience needed to be optimized for the web and designed to respond across devices.

解決策

Agile delivery built from the platform core

NTT DATA used an agile, collaborative approach to deliver a functional solution tailored to the retailer’s specific requirements.

Story-led definition

Defined and developed 87 user stories to translate business requirements into delivery scope.

Platform-core implementation

Implemented the retailer’s business model from the core of the commerce platform.

Key commerce components

Built 11 key components to support the commerce processes included in the implementation.

Web and responsive optimization

Optimized the solution for web and responsive use to support the intended digital customer experience.

影響

A live commerce foundation aligned with the business model

The retailer gained a digital commerce foundation aligned with its business model. The delivered scope included 11 key components and 87 developed user stories, together with a web-optimized, responsive solution. These capabilities provide a basis for improving the customer experience, although quantified business outcomes were not supplied in the source material.

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