All Foundries

Isometric blue-and-white model of an energy and logistics network with a docked cargo ship, solar panels, factories, office buildings, pipes, trucks, workers, and stacked materials.

Commodity Management & Trading

Transforming trading ecosystems through data-driven insights and secure, agile platforms that empower global commerce.

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Customer & Marketing Strategy

Reimagining customer engagement with personalized, connected experiences that build trust and long-term value.

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Digital Engineering

Turning ideas into scalable digital solutions—accelerating transformation through design, technology, and engineering excellence.

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Station Studio

Redefining mobility hubs with digital innovation to create smarter, sustainable experiences for people and businesses on the move.

Isometric 3D logistics campus with white modern warehouses, blue-green accents, workers, delivery vans, a loading dock, and stacked shipping containers.

Supply Chain & Industry 5.0

Building resilient, intelligent supply networks that anticipate change and deliver efficiency with purpose.

White-and-blue sustainable campus with solar panels, a wind turbine, EV charging stations, loading dock trucks, trees, and small groups of people.

Sustainability

Driving responsible innovation to help organizations achieve net-zero goals and create a positive impact for future generations.

Isometric smart factory scene with white buildings, robotic arms on assembly lines, drones, autonomous carts, workers, control screens, and a fenced power substation connected by blue paths.

Physical AI

Physical AI gives machines, robots and physical operations the ability to perceive their environment, decide what matters and act in real time. Factories, plants, stores and infrastructure become systems able to sense conditions, learn from them and improve on their own, closing the gap between the physical and the digital world.

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Next-Gen Infrastructure

From networks as infrastructure to connected platforms that enable critical, autonomous and intelligent operations.

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43% more invoices per person in an automated Procure-to-Pay cycle

Purchasing teams spent hours on each invoice, and the cycle had gaps in control. NTT DATA reviewed operations, tools and the organizational model, then built a roadmap with four automation scenarios. Each person in the process now handles 43% more invoices, and the process runs with 34% fewer full-time employees.

43% more invoices per person in an automated Procure-to-Pay cycle

Two businesspeople smile across a white desk with tablets and notes in a warmly lit, upscale store office with glass displays and gold accents.

43 initiatives and an estimated 570 million pesos for a department store’s financial services

For a Mexican department store retailer, financial services were a side offering with room to grow. NTT DATA analyzed products, processes, operations and systems and designed a digital transformation plan with 43 initiatives. The plan carries an estimated impact of about 570 million Mexican pesos on EBITDA.

43 initiatives and an estimated 570 million pesos for a department store’s financial services

Contact

Commercial excellence driven by customer-centric growth in Europe

A leading agri-inputs company transformed commercial performance by redefining customer engagement, channels, and experiences around farmer needs and evolving regulatory landscape

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Reach

Expanded channels

Improved engagement

Growth

Demand uplift

Farm workers harvest oranges in a sunlit orchard, picking fruit from leafy trees and filling large woven baskets with bright citrus.

From product selling to farmer-centric commercial excellence

The client faced fragmented customer journeys, limited digital reach, and increasing pressure to differentiate beyond product performance and to comply with stringent and evolving regulatory requirements

Objectives

Strengthen B2B and B2C relationships, expand customer reach, and drive sustainable demand growth.

Opportunity

Shifting farmer expectations, digital adoption and complex and changing regulatory framework required agri-input companies to rethink how they engage, sell, and build trust.

Driving Complex Global Transformations

Proven delivery overcoming complex multi-country business challenges

Key Challenges

Farmer using a tablet with charts among tomato plants in a high-tech greenhouse with sensors, mist, and warm sunlight.

Limited digital touchpoints constrained awareness and engagement

Workers in blue coveralls sort oranges and lemons into green crates on conveyor belts inside a glass greenhouse filled with citrus trees and warm overhead lights.

Fragmentation of customer experience caused by previous M&A operations

High-tech greenhouse with rows of tomato plants, workers monitoring control panels, and automated carts carrying crates of harvested tomatoes under warm grow lights.

Focus on the defense of Market Share with a weaker portfolio

Solution

Defined a 6-year vision relying on current farmer needs, regulatory evolution and innovation trends from all over the world, also beyond agricultural sector

Designed a mid-term transformation roadmap focusing on digital demand generation, online interactions and advisory, loyalty and transformation of field

Enabled new digital and e-commerce channels to expand reach

Implemented a new digital demand generation model

Impact

Stronger relationships, sustainable growth

Expanded customer reach through new digital and community-based channels.

Improved engagement and loyalty with farmer-centric experiences.

Accelerated demand generation for sustainable solutions.

Positioned the company for long-term commercial differentiation.

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