Insights for Business Leaders | BizTalks NTT DATA

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Explore industry intelligence that transforms challenges into opportunities. Curated insights, proven strategies, and real-world impact across 14 sectors.

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Check-in into the Hotel of the Future

next gen dealerships new

Sales & Marketing / Aftersales

Next Gen Dealerships

Energy Trends: Innovation as a lever for transformation

Natural Resources

Causal Reasoning and Hybrid Intelligence in Mining Operations

Agile Supply Chain Powered by Blended AI

Success Stories

A multidisciplinary team using data-driven insights to optimize operations in the energy sector

From Headcount to Outcomes: a service oriented BPS Transformation in utilities sector

One of Brazil's largest electricity companies transformed a fragmented administrative support model into a service-oriented BPS operation. The initiative consolidated more than 1,200 tasks supporting over 60 business areas and shifted management from allocated headcount toward delivered activities, service levels, productivity and capacity, combining operational standardization with automation, data and AI

From Headcount to Outcomes: a service oriented BPS Transformation in utilities sector

Customers interact with digital self-service tools in a modern electricity provider service centre while staff provide in-person support

Transforming the Customer Experience in the Electricity Sector with Omnichannel and Analytics

A large-scale digital transformation modernized customer engagement through omnichannel experiences, intelligent automation and analytics, generating measurable business value while improving service quality.

Transforming the Customer Experience in the Electricity Sector with Omnichannel and Analytics

Latest Articles

Airport control tower operators monitoring aircraft refueling data, with ground staff supervising the operation on a tablet and a green urban landscape visible in the background.

Scaling Sustainable Aviation Fuel with Integrity

SAF supply chain connecting fuel production, transportation and aviation operations at an airport.

Sustainable Aviation Fuels: From Mandate to Trusted Scale

AI and Optimization for Smarter Grid Investment Decisions

How to Decide Where to Invest in the Grid? AI and Optimization Make the Difference

Check-in into the Hotel of the Future

Beyond Productivity

Natural Resources

Autonomous Operation

ESG-driven Operations

Mine Future Workforce

Beyond productivity – Mining Haulage

The floor that now has to think

Natural Resources

Autonomous Operation

ESG-driven Operations

Mine Future Workforce

Safety by Design

The floor that now has to think

Latest Events

Advanced Factories 2027

The Advanced Factories event from March 31 to April 2, 2027 at FIRA Barcelona (Spain), is the leading event in automation, industrial robotics, and Industry 4.0. For industries as Manufacturing & CPG, Energy & Utilities, Retail, Automotive, is a must-attend event on advanced and digital industry.

advanced factories 2027

advanced factories 2027

Advanced Factories 2027

The Advanced Factories event from March 31 to April 2, 2027 at FIRA Barcelona (Spain), is the leading event in automation, industrial robotics, and Industry 4.0. For industries as Manufacturing & CPG, Energy & Utilities, Retail, Automotive, is a must-attend event on advanced and digital industry.

From February 16 to 18, 2027, the E-world Energy & Water 2027 trade fair—Europe’s leading event for energy and water management—will be held at the Messe Essen exhibition center (Germany).

E-World 2027

E-World 2027

From February 16 to 18, 2027, the E-world Energy & Water 2027 trade fair—Europe’s leading event for energy and water management—will be held at the Messe Essen exhibition center (Germany).

Interconnected Chile 2026

On June 10, 2026, we will bring together the leaders driving technological transformation in the age of artificial intelligence. The event will feature an Expo Zone with demos and use cases, high-level networking, conferences, and strategic panel discussions.

Natural Resources

Interconnected Chile 2026

Interconnected Chile 2026

Interconnected Chile 2026

On June 10, 2026, we will bring together the leaders driving technological transformation in the age of artificial intelligence. The event will feature an Expo Zone with demos and use cases, high-level networking, conferences, and strategic panel discussions.

Natural Resources

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