
Utilities are moving from isolated pilots toward operating models where DERMS, VPP and smart metering coordinate distributed energy resource (DER) flexibility in real time.
Demand flexibility and demand response help you turn customer and DER participation into a resource you call on when you need it.
DERMS and VPP orchestration bring customer and DER flexibility into daily grid operations, not only peak events.
Smart metering and market platforms move price and demand signals to customers and partners in near real time.
APIs make it easier for customers and partners to join demand response programs without custom integration work.
Automated dispatch through DERMS and VPP platforms cuts the time between a grid need and a flexibility response.
How NTT DATA helps
NTT DATA brings together the operational, asset, customer and market data your demand flexibility programs depend on.

DERMS, VPP and AI/ML sit where a dispatch or market decision happens, not scattered across separate tools.

APIs and market platforms connect flexibility outputs into your existing operational technology (OT) and enterprise systems.

Permissions, cybersecurity controls, validation and fallback mechanisms get defined to match the safety bar your grid operations require.

Each new flexibility program grows from a controlled deployment measured against clear operational KPIs, so scale-up follows evidence, not guesswork.


Demand flexibility and demand response connect customer participation, market signals and the decisions your teams make in real time.
Objectives depend on baseline performance, infrastructure and deployment scope across customer and DER flexibility programs.
20% to 40% reduction in operational cycle time, reflecting quicker execution across flexibility and dispatch decisions.
20% to 40% reduction in manual workload, reflecting less reliance on manual coordination across flexibility programs.
15% to 30% reduction in decision and response time, reflecting faster movement from market signals to a dispatch decision.
Significant improvement in operational visibility across customer and DER flexibility activity.
Shape the conversation that turns customer and DER flexibility into grid value.