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All Foundries

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Commodity Management & Trading

Transforming trading ecosystems through data-driven insights and secure, agile platforms that empower global commerce.

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Customer & Marketing Strategy

Reimagining customer engagement with personalized, connected experiences that build trust and long-term value.

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Digital Engineering

Turning ideas into scalable digital solutions—accelerating transformation through design, technology, and engineering excellence.

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Station Studio

Redefining mobility hubs with digital innovation to create smarter, sustainable experiences for people and businesses on the move.

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Supply Chain & Industry 5.0

Building resilient, intelligent supply networks that anticipate change and deliver efficiency with purpose.

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Sustainability

Driving responsible innovation to help organizations achieve net-zero goals and create a positive impact for future generations.

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Physical AI

Physical AI gives machines, robots and physical operations the ability to perceive their environment, decide what matters and act in real time. Factories, plants, stores and infrastructure become systems able to sense conditions, learn from them and improve on their own, closing the gap between the physical and the digital world.

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Next-Gen Infrastructure

From networks as infrastructure to connected platforms that enable critical, autonomous and intelligent operations.

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43% more invoices per person in an automated Procure-to-Pay cycle

Purchasing teams spent hours on each invoice, and the cycle had gaps in control. NTT DATA reviewed operations, tools and the organizational model, then built a roadmap with four automation scenarios. Each person in the process now handles 43% more invoices, and the process runs with 34% fewer full-time employees.

43% more invoices per person in an automated Procure-to-Pay cycle

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43 initiatives and an estimated 570 million pesos for a department store’s financial services

For a Mexican department store retailer, financial services were a side offering with room to grow. NTT DATA analyzed products, processes, operations and systems and designed a digital transformation plan with 43 initiatives. The plan carries an estimated impact of about 570 million Mexican pesos on EBITDA.

43 initiatives and an estimated 570 million pesos for a department store’s financial services

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Talks that move

Patient Engagement Virtual Assistant

Always-on, personalized AI support that meets patients where they are — and keeps them engaged every step of the way.

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Patients don’t want to wait anymore—they expect answers right away. The real challenge is delivering fast, personalized support without driving up costs or risking compliance. That’s what healthcare and pharma organizations are grappling with today.

WHY PATIENT ENGAGEMENT VIRTUAL ASSISTANT?

No one wants to feel like just another number in a queue. That’s why patient engagement virtual assistants combine conversational AI, generative intelligence, and clinical logic to offer support that feels more human—even at scale.

What people really want is to feel heard. Every interaction captures information in real time, connects it to the right systems, and helps care move forward smoothly. The result? Better experiences, clearer data, and compliance built in from the very beginning.

Key benefits

Patients stay engaged, informed, and on track with their care journey

Reach any patient, in any language, across any channel

Meet regulatory and data privacy requirements without friction

Connect seamlessly with the clinical systems already in place

How NTT DATA helps

01

Designing conversational AI and virtual assistant experiences that actually feel like a conversation

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02

Connecting virtual assistants to patient pathways and PV systems

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03

Deploying across languages and channels without losing consistency

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04

Building data governance and compliance-by-design into every layer

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05

Driving adoption and evolving the solution over time

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Proven impact

Real patients. Real results. Real improvement.

Results that matter

Pharma & Life Science organizations are seeing measurable change:

Engagement

More interactions, deeper connections

Adherence

Patients follow through, follow-up rates climb

Data quality

Structured inputs that actually mean something downstream

Support patients at scale with compliant, personalized AI assistance

Lead the dialogue that redefines the future of health

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