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Prosumer & DER service platforms
As customers become active energy participants, utilities must coordinate distributed assets, partners and market services in near real time. Fragmented processes and manual data movement make it harder to maintain visibility, respond quickly and scale new services without increasing operational and cyber risk.
A platform approach connects operational, customer and market activity around the decisions that matter most.
Support more continuous information exchange across customers, distributed assets, partners and utility operations.
Place timely context closer to critical workflows so teams can assess conditions and act earlier.
Create a more coherent view of flexible resources across customer and grid ecosystems.
Expand digital services with defined permissions, cyber controls, validation and human oversight.
How NTT DATA helps
Connect smart metering, DER, asset and enterprise information so the service layer is grounded in reliable, authorised data.
Use DERMS, VPP capabilities, analytics and AI where appropriate to interpret conditions and coordinate flexible resources.
Use APIs and market platforms to move outputs into existing operational and service processes instead of creating an isolated technology layer.
Define permissions, cyber controls, validation paths and fallback mechanisms in line with the risk of each operational decision
Start with controlled scenarios, track operational KPIs and extend reusable capabilities across sites, asset classes and business units.
When data, platforms and workflows move together, utilities can reduce fragmentation, strengthen operational awareness and create a more responsive foundation for prosumer and DER services.
The value is not another standalone platform. It is a reusable operating capability that can improve how distributed energy is understood, coordinated and served.
Link physical and market conditions more closely to operational decisions and response workflows.
Limit avoidable data movement between teams, systems and external ecosystem participants.
Support more continuous visibility and communication across increasingly distributed infrastructure.
Extend common data, integration and control patterns across use cases while preserving appropriate human accountability.
Bring your customer, DER and operational priorities into one strategic conversation, and identify the use cases that can create measurable movement first.
