Utility operations team using a shared operational context to coordinate field activity, asset status and network conditions, bringing distributed information into one common view to support faster decisions, aligned response and more resilient infrastructure operations.
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Real-Time Utility Platforms

A shared real time data and event layer connects SCADA, GIS, asset systems, sensors, field operations and enterprise information so utilities can interpret events faster and distribute consistent context across operational teams.
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Fragmented operational systems prevent utilities from building a shared real-time view of events.
WHY THIS REAL-TIME UTILITY PLATFORMS CHALLENGE?
From isolated signals to a common operating picture

Utilities often already have the information needed to manage an incident, but it sits across specialised systems that must be interpreted together. During abnormal events, teams need to understand relationships between assets, geography, operational conditions and business impact without relying on slow manual correlation. A real-time utility platform creates the shared context needed to connect those signals while allowing existing operational applications to remain fit for purpose.

Key benefits
When real time data becomes operational context

A common event and data foundation helps utility teams interpret situations consistently while reducing the effort required to assemble information across separate systems.

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Faster event understanding

Correlated operational context helps teams identify what is happening and understand its implications sooner across assets, locations and operating environments.

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Less swivel chair analysis

Shared access to relevant information reduces the need for operators to manually gather and reconcile data from multiple independent applications.

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Cross team alignment

Control rooms, field operations and asset teams can work from more consistent real time information when coordinating responses to incidents and changing conditions.

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Reusable digital foundation

A common real-time layer supports multiple dashboards, analytics, digital twins and AI use cases without rebuilding integration for every new application.

How NTT DATA helps

01
Ingest live operational streams

NTT DATA continuously connects SCADA, IoT and other streaming sources so current operational information enters a common event environment.

Utility technician monitoring live operational data from connected pumps, valves and field sensors, bringing real-time equipment signals into a local control environment to support faster diagnostics, situational awareness and more responsive infrastructure operations.
02
Add asset and geographic context

GIS and asset systems contribute location, hierarchy and equipment relationships that make incoming operational events easier to interpret.

Utility operator reviewing contextualized operational events from connected water infrastructure, combining asset data, location and real-time conditions to turn raw signals into actionable insight for faster diagnosis and more informed response.
03
Correlate events across systems

Common data models, rules and real time analytics connect related signals, reduce duplicate alarms and reveal relationships that individual systems may not show.

Utility operations team correlating alarms, asset conditions and live substation data across connected equipment, combining multiple operational signals into one shared view to identify related events faster, improve diagnosis and support coordinated response.
04
Distribute context to operational tools

APIs and event buses deliver relevant information to dashboards, analytics, digital twins, AI services and other downstream applications.

Utility operations team distributing contextualized asset insights across hydroelectric operations, combining live condition data, digital models and location-based events so engineering and field teams can act from the same operational picture.
05
Establish reusable integration standards

Shared interfaces and governance reduce point to point complexity while allowing specialized operational systems to continue serving their intended functions.

Utility technicians applying reusable integration standards across control, communications and operational systems, enabling consistent interoperability, faster deployment and scalable integration across distributed critical infrastructure.
Utility field technicians turning detected equipment events into coordinated maintenance action, combining local diagnostics, asset context and mobile operational tools to prioritize response, guide intervention and restore reliable service faster.
Proven impact
A shared event layer converts scattered real-time signals into a consistent operational picture that can move more quickly from detection to action.
Results that matter
Evidence for faster event to action workflows

Indicative objectives depend on network architecture, operating model, asset criticality, integration scope and deployment maturity, with actual results varying by technology architecture and operating context.

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Operational event detection to awareness time

20% to 50% reduction. Correlated real-time context can shorten the interval between an event occurring and operational teams understanding its significance.

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Manual cross system information gathering

30% to 60% reduction. A shared information layer can reduce the time operators spend locating, comparing and reconciling data across separate systems.

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Event correlation time

30% to 60% reduction. Real-time rules and cross-source correlation can identify related events sooner, helping teams recognise patterns and relationships during operational situations.

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Real time data reuse

30% to 70% increase. Reusable interfaces and a common event foundation can make existing operational data available to more applications without duplicating integration work.

One operational context, many real time use cases

Establish a shared data and event foundation that connects existing systems, speeds event interpretation and supports future analytics, digital twins and AI.

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