All Foundries

Commodity Management & Trading

Transforming trading ecosystems through data-driven insights and secure, agile platforms that empower global commerce.

Customer & Marketing Strategy

Reimagining customer engagement with personalized, connected experiences that build trust and long-term value.

Digital Engineering

Turning ideas into scalable digital solutions—accelerating transformation through design, technology, and engineering excellence.

Station Studio

Redefining mobility hubs with digital innovation to create smarter, sustainable experiences for people and businesses on the move.

Supply Chain & Industry 5.0

Building resilient, intelligent supply networks that anticipate change and deliver efficiency with purpose.

Sustainability

Driving responsible innovation to help organizations achieve net-zero goals and create a positive impact for future generations.

Physical AI

Physical AI gives machines, robots and physical operations the ability to perceive their environment, decide what matters and act in real time. Factories, plants, stores and infrastructure become systems able to sense conditions, learn from them and improve on their own, closing the gap between the physical and the digital world.

Next-Gen Infrastructure

From networks as infrastructure to connected platforms that enable critical, autonomous and intelligent operations.

From satisfaction surveys to EBITDA: closing the loop on customer pain points

From satisfaction surveys to EBITDA: closing the loop on customer pain points

A department store retailer in Mexico turned a biannual NPS programme into a closed-loop customer listening mechanism, connecting feedback to pain-point initiatives and incremental EBITDA.

From satisfaction surveys to EBITDA: closing the loop on customer pain points

Channel-specific return flows created inconsistency, manual handling and slower customer resolution across a high-volume retail operation.

Unified returns management

A retailer processing more than two million returns a year moved from channel-specific workflows toward one digital returns system. The initiative connects request creation, status tracking and routing across sales and return channels.

Unified returns management

Real-Time Renewable Asset Performance Monitoring

Renewable portfolios are becoming more complex to operate, and the value of each asset increasingly depends on how quickly teams can read performance signals, connect events and act. NTT DATA supported an anonymized renewable power generation business with an integrated monitoring and analytics capability that centralizes operational, production, alarm, maintenance and commercial information, helping technical and management users make more consistent real-time asset-performance decisions.

Wind turbines and solar arrays across a renewable generation portfolio, with an operations team inspecting assets in morning light.

Featured
success stories

Empowering field operations through digitalized service management and improving safety conditions trough connected worker technologies

View all success stories

Utility engineers testing industrial network and protection equipment in a controlled commissioning workspace beside a digital substation.

Generation & Renewables

Transmission & Distribution

OT Firewall Validation for Digital Substations

In a digital substation, a firewall rule is never just a cybersecurity setting. It can determine whether protection, control, engineering and supervisory systems continue to communicate as intended. This case establishes a disciplined validation approach that tests security policy, segmentation and operational communication flows before changes are accepted in live operations.

OT Firewall Validation for Digital Substations

Transmission cybersecurity engineers test protection, communications and monitoring equipment inside a substation control room while the live switchyard remains visible through the doorway.

Generation & Renewables

Transmission & Distribution

OT Cybersecurity Monitoring for Transmission Networks

Transmission networks cannot trade operational availability for cyber visibility. This engagement combined OT event monitoring, centralized security analytics, industrial network testing, vulnerability assessment and incident response preparation to give transmission stakeholders a stronger basis for understanding cyber activity, validating controls and protecting service continuity.

OT Cybersecurity Monitoring for Transmission Networks

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