Business Talk

Real-Time Multimodal Information

Delivering door-to-door journey planning with real-time, personalized mobility information — helping travelers move across modes, operators and regions with greater confidence

Schedule a meeting

Listen podcast

-15

+15

0:00

/

0:00

A journey breaks the moment information stops being trusted.

Why real-time multimodal information & planning?

Passengers face fragmented, unreliable information across transport modes, operators and regions — making it harder to plan, adapt and stay confident during disruption. Real-time multimodal platforms combine data from fleets, infrastructure and external mobility sources to provide accurate planning, live updates and better disruption management.

Policy and mobility guidance point in the same direction: multimodal travel information depends on accessible static and dynamic data, while integrated mobility models are built around a single digital interface that connects transport, information and, where applicable, payment services.

Key benefits

Confidence From Origin to Destination

Real-time multimodal mobility information turns disconnected data into journey confidence — helping passengers choose, adjust and continue moving when conditions change.

Turn fragmented routes into clear journeys

Door-to-door planning connects modes, operators and regions into one passenger view

Make disruption less stressful

Live updates help travelers understand delays, alternatives and next steps faster

Improve ETA reliability

Real-time fleet and vehicle-location data support more accurate arrival and journey information

Scale information without losing performance

Data platforms help manage multiple sources while keeping digital channels responsive

How NTT DATA helps

01

Build multimodal journey planner platforms

We design planning platforms that connect routes, modes, live updates and user needs in one experience

02

Integrate real-time fleet data

Connect fleet location, infrastructure and operational feeds to improve ETA accuracy and service visibility

03

Manage incidents and disruptions

Create workflows that help operators detect disruption, publish updates and guide passengers with clearer alternatives

04

Activate user apps and digital channels

Deliver journey information through mobile apps, web channels and passenger-facing services with consistent context

05

Improve through analytics

We don’t just show information. We help teams measure journey accuracy, usage, complaints and service performance over time

Proven impact

Clearer journeys. Faster updates. Traveler confidence strengthened in real time.

Results that matter

Passenger experience outcomes from real-time multimodal planning

Real-time mobility information helps ground transportation organizations improve journey accuracy, engagement and disruption response.

Improve journey accuracy

stronger ETA reliability through real-time planning and fleet data

Increase user engagement

higher usage when passengers trust the information they receive

Reduce complaint rates

fewer incidents linked to unclear, late or fragmented journey information

Support sustainable mode shift

better information makes public and shared transport easier to choose

Every journey feels simpler when travelers know what is happening, what comes next and how to keep moving

Inform travelers in real time→

Let's talk

Related
NTT DATA Talks