Enterprise IT Backbone Transformation for Marine Innovation

A leading global marine recreation manufacturer initiated an enterprise-wide IT operating model transformation to modernize its digital backbone, reduce structural technology debt, and enable scalable innovation aligned with its 2030 strategic growth ambitions

18–24 Months

Transformation Roadmap Horizon

21

Acquisitions Integrated Since 2016

100%

IT/OT Asset Inventory Coverage

From Siloed IT to Unified Digital Backbone

The organization operated within a fragmented IT landscape shaped by multiple acquisitions, legacy systems, and significant technology debt. Siloed governance and limited observability constrained agility, innovation scalability, and alignment with its digital growth strategy.

Objectives

By simultaneously modernizing core systems, rationalizing business processes, and embedding AI-enabled capabilities, the organization could reduce complexity, enhance operational visibility, and create a scalable foundation to support digital products and recurring revenue expansion.

Opportunity

Establish a best-in-class IT backbone capable of supporting innovation platforms, enhancing resilience, modernizing operations, and enabling long-term digital growth aligned with the company’s 2030 strategic ambitions.

Enterprise-Scale Digital Backbone Modernization

Proven delivery of an integrated full-stack operating model, unifying infrastructure, applications, service management, and AI-enabled capabilities under a scalable, governance-driven transformation framework.

Key Challenges

Fragmented IT landscape across acquired entities

High legacy system complexity and technology debt

Limited full-stack visibility and observability

Siloed governance and operating models

Solution

Designed and implemented a unified IT operating model, defined governance, service integration, and cross-functional delivery structures aligned to business units.

Modernized infrastructure and application platforms, enabled cloud transformation, platform rationalization, and application decommissioning through structured migration frameworks.

Established full-stack observability and integrated service management, implemented centralized monitoring, ServiceNow-based ITSM governance, and integrated operations center capabilities.

Embedded AI and innovation platforms, deployed an Agentic AI framework, accelerators, and co-innovation mechanisms to support digital product scalability and productivity..

Impact

Standardized and Scalable Digital Backbone

Unified governance across infrastructure and applications
Enhanced visibility through full-stack observability
Reduced operational complexity across business units
Established foundation for AI-enabled innovation and growth

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CPG

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