Services

Services are at the core of safe, functional, and people centric environments. As expectations for efficiency, reliability, and accountability increase, service providers must evolve how they operate and deliver value. NTT DATA helps services organizations connect operations, workforce, and data—enabling smarter decisions, more resilient service models, and consistent experiences across complex, multisite environments. 
How we help clients

Service excellence depends on coordination across people, processes, and technology. NTT DATA works with services organizations to integrate operations, workforce management, and digital platforms

By leveraging data, automation, and analytics, we help clients improve service quality, optimize costs, and adapt quickly to changing demands and regulations.

01
Faciliy Management
Recasting service operations for smarter, more resilient environments.

We help service organizations connect operations, workforce, and data to enable better decisions, strengthen service reliability, and deliver consistent experiences across complex, multisite environments.

More info
02
Security
Reinforcing security operations for faster, more controlled risk prevention.

We help security service providers connect people, processes, and information through integrated systems, analytics, and digital workflows enabling stronger situational awareness, compliant operations, and safer environments.

More info
03
Staffing
Recalibrating staffing pperations into a smarter, high‑Aaility workforce delivery.

We help staffing organizations optimize recruitment, scheduling, and workforce deployment through data‑driven platforms that enhance visibility across talent, demand, and performance, enabling the right people to be placed at the right time with consistent service quality

More info
01
Faciliy Management
Recasting service operations for smarter, more resilient environments.

We help service organizations connect operations, workforce, and data to enable better decisions, strengthen service reliability, and deliver consistent experiences across complex, multisite environments.
02
Security
Reinforcing security operations for faster, more controlled risk prevention.

We help security service providers connect people, processes, and information through integrated systems, analytics, and digital workflows enabling stronger situational awareness, compliant operations, and safer environments.
03
Staffing
Recalibrating staffing pperations into a smarter, high‑Aaility workforce delivery.

We help staffing organizations optimize recruitment, scheduling, and workforce deployment through data‑driven platforms that enhance visibility across talent, demand, and performance, enabling the right people to be placed at the right time with consistent service quality

Talks that move

The services sector is evolving rapidly. In these Talks, we explore the challenges reshaping service delivery—from workforce optimization and operational efficiency to digital platforms and resilience. Each session opens a focused conversation on how technology and data can elevate service performance and support sustainable, people centered operations.

View all
Featured
Faciliy Management
Security
Staffing
Services
Staffing
AI-Driven Staffing Value Chain
Optimizing the full staffing lifecycle through AI and automation 
Services
Staffing
Employee Loyalty Platforms
Strengthening retention through scalable, personalized, and real-time loyalty ecosystems
Services
Faciliy Management
Security
Staffing
Digital Reskilling & Talent Transformation
Building future-ready workforces through structured reskilling programs
Services
Faciliy Management
Security
Staffing
Enterprise Applications for Operational Excellence
Modernizing enterprise platforms to drive efficiency, agility, and scalable growth
Services
Security
AI in Cash-in-Transit Value Chain
Optimizing end-to-end CIT operations through AI
Services
Faciliy Management
Security
Digital Learning & Immersive Training Platforms
Enabling scalable, engaging and future-ready learning experiences
Services
Security
Logistics Optimizer for Cash-in-Transit
Securing, optimizing, and decarbonizing CIT operations through intelligent routing and real-time visibility
Services
Faciliy Management
AI & Hyperautomation for FM Operations
Automating processes end to end to boost productivity and service quality
Services
Staffing
AI-Driven Staffing Value Chain
Optimizing the full staffing lifecycle through AI and automation 
Services
Staffing
Employee Loyalty Platforms
Strengthening retention through scalable, personalized, and real-time loyalty ecosystems
Services
Faciliy Management
Security
Staffing
Digital Reskilling & Talent Transformation
Building future-ready workforces through structured reskilling programs
Services
Faciliy Management
Security
Staffing
Enterprise Applications for Operational Excellence
Modernizing enterprise platforms to drive efficiency, agility, and scalable growth
Services
Security
AI in Cash-in-Transit Value Chain
Optimizing end-to-end CIT operations through AI
Services
Faciliy Management
Security
Digital Learning & Immersive Training Platforms
Enabling scalable, engaging and future-ready learning experiences
Services
Security
Logistics Optimizer for Cash-in-Transit
Securing, optimizing, and decarbonizing CIT operations through intelligent routing and real-time visibility
Services
Faciliy Management
AI & Hyperautomation for FM Operations
Automating processes end to end to boost productivity and service quality
Services
Faciliy Management
Security
Staffing
Digital Reskilling & Talent Transformation
Building future-ready workforces through structured reskilling programs
Services
Faciliy Management
Security
Staffing
Enterprise Applications for Operational Excellence
Modernizing enterprise platforms to drive efficiency, agility, and scalable growth
Services
Faciliy Management
Security
Digital Learning & Immersive Training Platforms
Enabling scalable, engaging and future-ready learning experiences
Services
Faciliy Management
AI-Driven Facility Management
Applying AI to optimize end-to-end facility operations
Services
Faciliy Management
Smart Sustainability for Facility Management
Embedding ESG, energy efficiency, and compliance into daily operations
Services
Faciliy Management
Logistics Optimizer for Waste Collection
Optimizing routes, fleets, and resources to reduce costs and environmental impact 
Services
Faciliy Management
IAM: Infrastructure Asset Management
Optimizing asset lifecycle, maintenance, and resources through unified digital platforms
Services
Faciliy Management
Data Intelligence for Strategic Decision-Making
Turning data into predictive, actionable insight
Services
Faciliy Management
AI & Hyperautomation for FM Operations
Automating processes end to end to boost productivity and service quality
Services
Faciliy Management
Security
Staffing
Digital Reskilling & Talent Transformation
Building future-ready workforces through structured reskilling programs
Services
Faciliy Management
Security
Staffing
Enterprise Applications for Operational Excellence
Modernizing enterprise platforms to drive efficiency, agility, and scalable growth
Services
Faciliy Management
Security
Digital Learning & Immersive Training Platforms
Enabling scalable, engaging and future-ready learning experiences
Services
Faciliy Management
AI-Driven Facility Management
Applying AI to optimize end-to-end facility operations
Services
Faciliy Management
Smart Sustainability for Facility Management
Embedding ESG, energy efficiency, and compliance into daily operations
Services
Faciliy Management
Logistics Optimizer for Waste Collection
Optimizing routes, fleets, and resources to reduce costs and environmental impact 
Services
Faciliy Management
IAM: Infrastructure Asset Management
Optimizing asset lifecycle, maintenance, and resources through unified digital platforms
Services
Faciliy Management
Data Intelligence for Strategic Decision-Making
Turning data into predictive, actionable insight
Services
Faciliy Management
AI & Hyperautomation for FM Operations
Automating processes end to end to boost productivity and service quality
Services
Faciliy Management
Security
Staffing
Digital Reskilling & Talent Transformation
Building future-ready workforces through structured reskilling programs
Services
Faciliy Management
Security
Staffing
Enterprise Applications for Operational Excellence
Modernizing enterprise platforms to drive efficiency, agility, and scalable growth
Services
Security
AI in Cash-in-Transit Value Chain
Optimizing end-to-end CIT operations through AI
Services
Security
AI in Physical Security Value Chain
Predicting, preventing, and responding to physical threats with AI  
Services
Security
AI in Electronic Security Value Chain
Applying AI to reduce false alarms and improve monitoring accuracy
Services
Security
Smart Sustainability for Security Services
Reducing environmental impact while improving operational efficiency
Services
Faciliy Management
Security
Digital Learning & Immersive Training Platforms
Enabling scalable, engaging and future-ready learning experiences
Services
Security
Data Intelligence for Strategic Security Decisions
Turning security data into predictive, risk-aware insights
Services
Security
AI & Hyperautomation for Security Operations
Automating security processes end to end to improve speed, accuracy, and margins
Services
Security
Logistics Optimizer for Cash-in-Transit
Securing, optimizing, and decarbonizing CIT operations through intelligent routing and real-time visibility
Services
Faciliy Management
Security
Staffing
Digital Reskilling & Talent Transformation
Building future-ready workforces through structured reskilling programs
Services
Faciliy Management
Security
Staffing
Enterprise Applications for Operational Excellence
Modernizing enterprise platforms to drive efficiency, agility, and scalable growth
Services
Security
AI in Cash-in-Transit Value Chain
Optimizing end-to-end CIT operations through AI
Services
Security
AI in Physical Security Value Chain
Predicting, preventing, and responding to physical threats with AI  
Services
Security
AI in Electronic Security Value Chain
Applying AI to reduce false alarms and improve monitoring accuracy
Services
Security
Smart Sustainability for Security Services
Reducing environmental impact while improving operational efficiency
Services
Faciliy Management
Security
Digital Learning & Immersive Training Platforms
Enabling scalable, engaging and future-ready learning experiences
Services
Security
Data Intelligence for Strategic Security Decisions
Turning security data into predictive, risk-aware insights
Services
Security
AI & Hyperautomation for Security Operations
Automating security processes end to end to improve speed, accuracy, and margins
Services
Security
Logistics Optimizer for Cash-in-Transit
Securing, optimizing, and decarbonizing CIT operations through intelligent routing and real-time visibility
Services
Staffing
AI-Driven Staffing Value Chain
Optimizing the full staffing lifecycle through AI and automation 
Services
Staffing
Employee Loyalty Platforms
Strengthening retention through scalable, personalized, and real-time loyalty ecosystems
Services
Staffing
Gamification for Learning, Training & Retention
Boosting engagement, motivation, and retention through game-based learning experiences
Services
Faciliy Management
Security
Staffing
Digital Reskilling & Talent Transformation
Building future-ready workforces through structured reskilling programs
Services
Faciliy Management
Security
Staffing
Enterprise Applications for Operational Excellence
Modernizing enterprise platforms to drive efficiency, agility, and scalable growth
Services
Staffing
AI & Hyperautomation for Staffing Operations
Automating recruitment and back-office processes without losing the human touch
Services
Staffing
Role Fit Prediction
Matching people to roles with AI-driven precision and transparency 
Services
Staffing
Workforce Analytics for Strategic Staffing
Anticipating talent demand, costs, and risks through predictive analytics and what-if scenarios
Services
Staffing
AI-Driven Staffing Value Chain
Optimizing the full staffing lifecycle through AI and automation 
Services
Staffing
Employee Loyalty Platforms
Strengthening retention through scalable, personalized, and real-time loyalty ecosystems
Services
Staffing
Gamification for Learning, Training & Retention
Boosting engagement, motivation, and retention through game-based learning experiences
Services
Faciliy Management
Security
Staffing
Digital Reskilling & Talent Transformation
Building future-ready workforces through structured reskilling programs
Services
Faciliy Management
Security
Staffing
Enterprise Applications for Operational Excellence
Modernizing enterprise platforms to drive efficiency, agility, and scalable growth
Services
Staffing
AI & Hyperautomation for Staffing Operations
Automating recruitment and back-office processes without losing the human touch
Services
Staffing
Role Fit Prediction
Matching people to roles with AI-driven precision and transparency 
Services
Staffing
Workforce Analytics for Strategic Staffing
Anticipating talent demand, costs, and risks through predictive analytics and what-if scenarios

Behind every challenge lies an opportunity for impact. Our success stories show how organizations transform strategy into action, solving complex business challenges through collaboration, innovation, and technology. These realworld cases demonstrate measurable results and lasting value across industries.

View all success stories
Behind
Services
Marcel Zengin Colman
Head of Aviation
Linkedin
Carlos González García
Head of Retail
Linkedin
Flavia Pantoja Albo
Co-Head of Pharma & Life Science
Linkedin
Gonzalo Barja Becker
Co-Head of Pharma & Life Science
Linkedin
Lucio Arrizabalaga
Head of Oil & Gas
Linkedin
Pedro Pons Bernad
Head of Manufacturing
Linkedin
Alfonso Muñoz Grande
Head of Transportation, Travel, Logistics, Infrastructure & Services
Linkedin
Alvaro Silgado
Head of Digital Engineering - GIS
Linkedin
Javier del Valle
Head of Customer & Marketing Strategy
Linkedin
Augusto Guibernau Torres
Head of Agribusiness
Linkedin
Francisco Javier Barahona López
Global Head of Products & Resources
Linkedin
Nelson Wilson
Head of Natural Resources
Linkedin
Diogo Cavaletti
Head of Consumer Packaged Goods
Linkedin
Alfonso Medrano Gutierrez
Head of Sustainability
Linkedin
Luis de Pedro Delgado
Head of Digital Engineering - BIM
Linkedin
Miguel Ángel Vicente González
Head of Commodity Management and Trading
Linkedin
Ángel Ramón Cañizares García-Retamero
Head of Station Studio
Linkedin
Héctor Pinar Fernández
Head of Utilities
Linkedin
Jordi Vilardaga i Garcia-Cascon
Head of Supply Chain & Industry 5.0
Linkedin
Pablo Mattioli
Head of Automotive
Linkedin
Marcel Zengin Colman
Head of Aviation
Linkedin
Carlos González García
Head of Retail
Linkedin
Flavia Pantoja Albo
Co-Head of Pharma & Life Science
Linkedin
Gonzalo Barja Becker
Co-Head of Pharma & Life Science
Linkedin
Lucio Arrizabalaga
Head of Oil & Gas
Linkedin
Pedro Pons Bernad
Head of Manufacturing
Linkedin
Alfonso Muñoz Grande
Head of Transportation, Travel, Logistics, Infrastructure & Services
Linkedin
Alvaro Silgado
Head of Digital Engineering - GIS
Linkedin
Javier del Valle
Head of Customer & Marketing Strategy
Linkedin
Augusto Guibernau Torres
Head of Agribusiness
Linkedin
Francisco Javier Barahona López
Global Head of Products & Resources
Linkedin
Nelson Wilson
Head of Natural Resources
Linkedin
Diogo Cavaletti
Head of Consumer Packaged Goods
Linkedin
Alfonso Medrano Gutierrez
Head of Sustainability
Linkedin
Luis de Pedro Delgado
Head of Digital Engineering - BIM
Linkedin
Miguel Ángel Vicente González
Head of Commodity Management and Trading
Linkedin
Ángel Ramón Cañizares García-Retamero
Head of Station Studio
Linkedin
Héctor Pinar Fernández
Head of Utilities
Linkedin
Jordi Vilardaga i Garcia-Cascon
Head of Supply Chain & Industry 5.0
Linkedin
Pablo Mattioli
Head of Automotive
Linkedin
Converting strategy into measurable results
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© Copyright 2026 NTT DATA Spain and Affiliates
The content of this site has been entirely designed, verified, and validated by our
professionals, with the support of Artificial Intelligence.
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© Copyright 2026 NTT DATA Spain and Affiliates
The content of this site has been entirely designed, verified, and validated by our professionals, with the support of Artificial Intelligence.
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