All Foundries

商品管理と取引

データに基づくインサイトと、セキュアで機動性の高いプラットフォームにより、グローバルな商取引を支えるトレーディングエコシステムを変革します。

顧客とマーケティング戦略

パーソナライズされたつながりある体験を通じて顧客エンゲージメントを再構築し、信頼と長期的な価値を築きます。

デジタルエンジニアリング

アイデアをスケーラブルなデジタルソリューションへと転換し、デザイン・テクノロジー・エンジニアリングの力で加速させます。

ステーション・スタジオ

デジタルイノベーションでモビリティハブを再定義し、移動中の人々と企業に、よりスマートでサステナブルな体験を創出します。

サプライチェーン＆インダストリー5.0

変化を予測し、目的を持って効率性を実現する、強靭で知的な供給ネットワークを構築します。

サステナビリティ

責任あるイノベーションを推進し、組織がネットゼロ目標を達成し、将来の世代に良い影響をもたらすよう応援します。

Physical AI

Physical AI gives machines, robots and physical operations the ability to perceive their environment, decide what matters and act in real time. Factories, plants, stores and infrastructure become systems able to sense conditions, learn from them and improve on their own, closing the gap between the physical and the digital world.

Next-Gen Infrastructure

From networks as infrastructure to connected platforms that enable critical, autonomous and intelligent operations.

Real-time sales and stock for grocery stores, with fraud and food-safety alerts

A grocery store needs to hear about a pricing error or a food-safety issue while the shift is still running. This grocery retailer processed sales and stock in batches, so its stores worked with yesterday's numbers. NTT DATA redesigned the architecture for real time and added fraud, pricing and food-safety alerts, plus analytics by store and cashier.

Real-time sales and stock for grocery stores, with fraud and food-safety alerts

Profit per square meter, now on the sales floor of 13 department stores in Mexico

Every square meter in a department store has a cost, and the sales team decides what fills each one. A Mexican department store retailer built a report with NTT DATA linking profitability to floor space across 13 stores and 11 divisions. Sales teams use the report to decide on space and follow each action on the floor.

Profit per square meter, now on the sales floor of 13 department stores in Mexico

お問い合わせ

Multi-Country Gas Infrastructure Maintenance Management

Across a multi-country energy group, maintenance had to operate as one capability without erasing the local languages, interfaces and organizational requirements that keep each infrastructure company moving. The programme established a reusable SAP-based maintenance template, connected enterprise processes and shared operational data, creating a common foundation for more consistent, risk-informed gas infrastructure maintenance.

Maintenance crew at a gas transmission compressor station with pipelines extending across a wide landscape at sunrise.

5 years

Support, maintenance and evolution

16 FTE

Core programme team

Reusable

Shared maintenance template

Multilingual

Multi-country operating model

Two technicians carry out planned maintenance on a large valve assembly at a gas compressor and metering station.

One maintenance foundation across borders

A shared SAP-based template connected maintenance, enterprise processes and operational data across participating gas infrastructure companies.

From fragmented maintenance systems to a reusable operating model for gas infrastructure

目的

The initiative set out to standardize asset management and maintenance across participating infrastructure companies while retaining the languages, interfaces and organizational requirements needed for local operations. It also aimed to move maintenance from fragmented, reactive activity toward a more risk-, condition- and data-informed model, so scarce field and maintenance capacity could be directed to the interventions with the greatest operational relevance.

機会

The reusable foundation creates a path to extend common maintenance ways of working across additional gas transmission operations. By bringing asset condition, work requirements and enterprise process information into a shared model, the group can continue strengthening prioritization, traceability, support and future evolution without rebuilding the capability country by country.

Aligning a shared model with operational reality

The challenge was not simply to deploy technology. The initiative had to create a common maintenance core that could absorb local variation, connect distributed information and carry trusted priorities into field execution.

主な課題

Two gas infrastructure technicians compare different maintenance work packs beside valves and metering equipment.

1: Local operating variation
The common model needed to support different languages, interfaces and organizational requirements without losing the consistency required for multi-country reuse.

Gas maintenance technician cross-checking binders, printed records and tagged parts in a workshop beside pipeline assets.

2: Fragmented applications and processes
Separate maintenance solutions and disconnected enterprise processes increased complexity and made common support and evolution harder.

Field technician using inspection equipment on a gas pipeline section while recording asset condition evidence.

3: Distributed asset evidence
Asset condition, criticality, failure signals and work requirements were spread across systems, formats and organizational teams and needed to be used consistently.

Maintenance lead hands a work pack to a field crew during shift change at a gas valve yard.

4: Priorities that must reach the field
The initiative required traceability from operational evidence and risk-based priorities through planning, intervention and asset decisions.

解決策

A reusable maintenance core connected end to end

NTT DATA combined the maintenance platform with enterprise integration, data-informed prioritization, planning and ongoing service capabilities to create an operational chain from evidence to action.

Common SAP PM template

A simplified SAP PM maintenance template was implemented for reuse across participating companies, supporting multilingual operation and external interfaces.

Integrated enterprise processes

The solution connected maintenance with SAP MM, FI, CO and PS processes, together with reporting technologies, to support a more coherent operating model.

Shared decision workflow

Relevant asset and operational data was brought into a common workflow, where analytical or rules-based logic could identify priorities while preserving the link to underlying evidence

Planning, hosting and evolution

Insights were connected with planning and maintenance execution, while cloud hosting and ongoing support and evolution services sustained the deployed capability.

影響

A stronger foundation for proactive maintenance

The programme established a reusable maintenance template for gas infrastructure operations, supporting greater process consistency between countries, a simpler application support and evolution model, and closer integration between maintenance and enterprise processes. The resulting capability also provides a common basis for more proactive maintenance, clearer prioritization and stronger operational visibility across participating companies.

注目の成功事例

デジタル化されたサービス管理による現場業務の強化と、コネクテッドワーカー技術による安全性の向上

すべての成功事例を見る