All Foundries

Commodity Management & Trading

Transforming trading ecosystems through data-driven insights and secure, agile platforms that empower global commerce.

Customer & Marketing Strategy

Reimagining customer engagement with personalized, connected experiences that build trust and long-term value.

Digital Engineering

Turning ideas into scalable digital solutions—accelerating transformation through design, technology, and engineering excellence.

Station Studio

Redefining mobility hubs with digital innovation to create smarter, sustainable experiences for people and businesses on the move.

Supply Chain & Industry 5.0

Building resilient, intelligent supply networks that anticipate change and deliver efficiency with purpose.

Sustainability

Driving responsible innovation to help organizations achieve net-zero goals and create a positive impact for future generations.

Physical AI

Physical AI gives machines, robots and physical operations the ability to perceive their environment, decide what matters and act in real time. Factories, plants, stores and infrastructure become systems able to sense conditions, learn from them and improve on their own, closing the gap between the physical and the digital world.

Next-Gen Infrastructure

From networks as infrastructure to connected platforms that enable critical, autonomous and intelligent operations.

Profit per square meter, now on the sales floor of 13 department stores in Mexico

Every square meter in a department store has a cost, and the sales team decides what fills each one. A Mexican department store retailer built a report with NTT DATA linking profitability to floor space across 13 stores and 11 divisions. Sales teams use the report to decide on space and follow each action on the floor.

Profit per square meter, now on the sales floor of 13 department stores in Mexico

Four business units, one technology roadmap after the merger

After an acquisition, a retail group ran four business units on four technology stacks. NTT DATA mapped processes, applications, ERP, CRM and infrastructure across all of them and designed a low-risk transition roadmap. The group now works from a prioritized portfolio of initiatives, with synergies identified for each unit.

Four business units, one technology roadmap after the merger

Contact

Autonomous Robotic Inspection for Industrial & Chemical Plants

Inspection rounds should create confidence, not force people into unnecessary risk. NTT DATA helped a multinational corporation in chemicals, materials and advanced technologies move routine plant inspection toward autonomous execution, using a robotic platform to read equipment conditions, identify anomalies and support remote verification.

Quadruped inspection robot moving through a chemical processing plant with pipe racks, vessels and two workers observing from a safe platform.

Scheduled inspections

Increase reported

Equipment failures

Reduction reported

Inspection workforce

Reduction reported

Operational travel

Reduction reported

Autonomous robot positioned beside analog gauges and process piping while a plant professional remains at a safe distance.

Autonomous robotic inspection for industrial and chemical plants

A mobile robotic platform combines autonomous navigation, RGB cameras, 3D LiDAR, thermal imaging and additional sensors to inspect known waypoints, capture equipment evidence and alert the control room when anomalies require attention.

From manual plant rounds to autonomous, sensor-led inspection

OBJECTIVE

Automate routine inspection of analog instruments and critical plant components, increase condition visibility and limit worker intervention in dangerous areas. The initiative also aimed to make inspection more repeatable, so anomalies could be identified and remotely verified before deciding whether an operational team needed to travel to the asset.

OPPORTUNITY

The same operating model can be adapted to thermal plants, renewable balance-of-plant facilities, gas assets, water plants and other industrial utility environments. That future extension would apply autonomous navigation and multimodal sensing to comparable inspection routes while preserving the operating and safety requirements of each facility.

Turning a demanding physical route into a trusted inspection process

The initiative had to do more than prove a robot could move through a plant. It needed to reduce repetitive manual effort, operate around real industrial constraints and turn sensor evidence into reliable operational follow-up.

Key Challenges

Plant operator recording analog instrument readings along an extended pipe corridor in a chemical processing facility.

01: Time-intensive manual rounds
Human operators had to visit individual inspection points and record readings from analog instruments, making routine rounds a significant use of operational time.

Quadruped robot inspecting a restricted chemical plant area while a PPE-equipped operator observes from behind a safety barrier.

02: Exposure at inspection points
Some plant areas could place workers in dangerous situations. The initiative needed to limit direct human intervention without losing visibility of equipment condition.

Quadruped inspection robot climbing a grated staircase between pipe racks in a chemical processing plant.

03: Complex plant navigation
Inspection routes included uneven terrain, obstacles, stairs and mixed surfaces, requiring autonomous movement that could reach known points reliably.

Maintenance engineer examining a pipe flange beside an inspection robot as a second technician approaches in a chemical plant.

04: Evidence that teams can act on
Physical-world observations had to become information that engineering, operations and maintenance teams could review, trace and use in the next decision.

Solution

An autonomous inspection chain from waypoint to response

NTT DATA combined a mobile robotic platform, multimodal sensing and an operational workflow so each mission could capture evidence, identify anomalies and support the next decision.

Repeatable waypoint missions

The robot visited sequential known waypoints and performed defined inspection tasks, creating a repeatable alternative for routine manual rounds.

Remote verification and escalation

When an anomaly was identified, the robot could alert the control room and support teleoperation, allowing teams to verify conditions remotely and travel only when necessary.

Terrain-aware autonomous navigation

The robotic platform was deployed to navigate uneven terrain, obstacles, stairs and mixed surfaces while reaching the plant locations required for inspection.

Multimodal evidence workflow

RGB cameras, 3D LiDAR, thermal imaging and additional sensors captured equipment evidence, which was connected to processing, review and operational follow-up.

Impact

More inspection coverage with less field intervention

The deployment increased scheduled inspections and the amount of information collected and checks performed. It also reported reductions in failures, the workforce required for inspection activity and operational-team travel. Together, these outcomes show how autonomous field inspection can strengthen condition visibility while limiting unnecessary human exposure.

Featured
success stories

Empowering field operations through digitalized service management and improving safety conditions trough connected worker technologies

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