- Commodity Management & Trading
- Customer & Marketing Strategy
- Digital Engineering
- Station Studio
- Supply Chain & Industry 5.0
- Sustainability
Commodity Management & Trading
Transforming trading ecosystems through data-driven insights and secure, agile platforms that empower global commerce.
Customer & Marketing Strategy
Reimagining customer engagement with personalized, connected experiences that build trust and long-term value.
Digital Engineering
Turning ideas into scalable digital solutions—accelerating transformation through design, technology, and engineering excellence.
Station Studio
Redefining mobility hubs with digital innovation to create smarter, sustainable experiences for people and businesses on the move.
Supply Chain & Industry 5.0
Building resilient, intelligent supply networks that anticipate change and deliver efficiency with purpose.
Sustainability
Driving responsible innovation to help organizations achieve net-zero goals and create a positive impact for future generations.
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Seamless Straight to the Gate
Delivering frictionless, end-to-end passenger journeys across airlines, airports, and partners
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Fragmented systems and siloed stakeholders create friction in the passenger journey.
Why seamless straight to the gate?
Seamless Straight to the Gate integrates omnichannel communication, AI-powered contact centers, and shared data platforms to guide passengers through every step—reducing stress, service costs, and operational load.
This delivers from terminal entry to
takeoff—journey without friction.
Key benefits
Improved passenger satisfaction
Reduced contact center costs
Ecosystem integration
Legacy system constraints
How NTT DATA helps
01
Omnichannel CX platforms
02
AI-powered contact center solutions
03
Customer data platforms
04
Ecosystem integration and governance
05
Experience design and analytics
Proven impact
CX outcomes improved
Results that matter
Aviation organizations achieve measurable improvements:
CES
Higher experience scores
NPS
Increase
AHT
Reduced handling time
First Contact Resolution
Increased automation
Deliver frictionless, end-to-end passenger journeys across ecosystem partners
Transform passenger experience
