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Strengthening grid resilience through Intelligent Outage Management

Predictive by design. Coordinated by nature. Built to help utilities anticipate disruption, restore faster and protect customer trust.
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Outages no longer arrive alone. Restoration is no longer enough.
WHY THIS “STRENGTHENING GRID RESILIENCE THROUGH INTELLIGENT OUTAGE MANAGEMENT” CHALLENGE?
Extreme weather, power flows, distributed assets, and rising expectations compound every disruption.

DERs, storage, and intelligent field devices demand visibility, predictive intelligence, and coordinated network decisions. 

Key benefits
Resilience begins before the lights go out

 

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Turn fault response into network foresight: 

Use predictive analytics and operational visibility to identify risks before interruptions become prolonged events.

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Coordinate every crew, asset and decision: 

Align OMS, SCADA, field teams and automation around faster, better-prioritized restoration activity.

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See disruption as it unfolds

Improve real-time situational awareness across intelligent field devices, distributed assets and critical infrastructure

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Keep customers informed when pressure peaks: 

Strengthen service continuity, customer communications and regulatory performance during major operational events.

How NTT DATA helps

01
Resilience-led outage modernization: 

OMS, SCADA, and workforce processes evolve into a more predictive, coordinated operating model.

Utility operations team modernizing outage management by integrating OMS, SCADA and workforce processes for more predictive, coordinated grid response
02
Predictive intelligence and automation

Weather analytics, AI-supported decision-making, digital twins, and distributed automation improve outage anticipation and response.

Utility operator using predictive analytics, digital twins and automation to anticipate outages and improve grid response
03
Private 5G-enabled field coordination

 Communications architectures improve real-time visibility, secure connectivity, and coordination across distributed operational teams.

Industrial network infrastructure enabling secure, real-time Private 5G connectivity and coordination across distributed field teams
04
Integrated operational visibility

 Data, devices, platforms, and teams connect so resilience becomes an operating capability, not an isolated communications upgrade.

AI driven data flows delivering real time operational intelligence for critical utility operations
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Recovery models built for major events

 Restoration planning, resource prioritization, and emergency response strengthen across increasingly complex disruption scenarios.

Utility operators monitoring AI powered grid automation for autonomous utility operations.
People, engineering and transmission tower with tablet for electricity teamwork or safety inspection, pylon or cables. Industrial, wires and power voltage or grid with lines, metal or infrastructure
Proven impact
Earlier warning, faster restoration

Grid resilience grows stronger when disruption is anticipated instead of just answered

Results that matter
Operational safety gains from autonomous process monitoring
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From slower detection to faster awareness

20–50% reduction in outage detection time.

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Accelerate service restoration

20–60% reduction in restoration time

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Reduce customer interruption impact

15–40% reduction in SAIDI; 10–30% reduction in SAIFI.

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Improve major event recovery

20–40% improvement in major event recovery time.

Outages test resilience before it’s built 

Shape the conversation that strengthens resilience for the digital utility. 

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