The Future of Utilities - BizTalks

All Foundries

Commodity Management & Trading

Transforming trading ecosystems through data-driven insights and secure, agile platforms that empower global commerce.

Customer & Marketing Strategy

Reimagining customer engagement with personalized, connected experiences that build trust and long-term value.

Digital Engineering

Turning ideas into scalable digital solutions—accelerating transformation through design, technology, and engineering excellence.

Station Studio

Redefining mobility hubs with digital innovation to create smarter, sustainable experiences for people and businesses on the move.

Supply Chain & Industry 5.0

Building resilient, intelligent supply networks that anticipate change and deliver efficiency with purpose.

Sustainability

Driving responsible innovation to help organizations achieve net-zero goals and create a positive impact for future generations.

Physical AI

Physical AI gives machines, robots and physical operations the ability to perceive their environment, decide what matters and act in real time. Factories, plants, stores and infrastructure become systems able to sense conditions, learn from them and improve on their own, closing the gap between the physical and the digital world.

Next-Gen Infrastructure

From networks as infrastructure to connected platforms that enable critical, autonomous and intelligent operations.

3% more invoices per person in an automated Procure-to-Pay cycle

Purchasing teams spent hours on each invoice, and the cycle had gaps in control. NTT DATA reviewed operations, tools and the organizational model, then built a roadmap with four automation scenarios. Each person in the process now handles 43% more invoices, and the process runs with 34% fewer full-time employees.

3% more invoices per person in an automated Procure-to-Pay cycle

43% more invoices per person in an automated Procure-to-Pay cycle

Purchasing teams spent hours on each invoice, and the cycle had gaps in control. NTT DATA reviewed operations, tools and the organizational model, then built a roadmap with four automation scenarios. Each person in the process now handles 43% more invoices, and the process runs with 34% fewer full-time employees.

43% more invoices per person in an automated Procure-to-Pay cycle

Utilities

The Future of Utilities

The utilities industry is entering a new era. Rather than describing technologies in isolation, the series will focus on the business questions that utility leaders need to answer today to prepare for tomorrow. A place to share ideas, challenge assumptions and discuss how the utility sector can build a smarter, more resilient and more sustainable future.

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Cognitive Utilities

Discover how Artificial Intelligence is transforming the way utilities think, analyse and make decisions.

A drone over a heavily wooded, hard-to-access area with a power tower

Physical Utilities

AI moves beyond software to understand the utility’s physical world: its assets, networks and field operations.

A satelital map identifying risks areas

Climate Resilient Utilities

Explore how electricity, gas and water companies can move from reacting to climate events toward anticipating them.

An electric car in charge, green scenario with a child playing at the park

Sustainable Utilities

Connecting renewables, flexibility and efficiency to create lasting value.

Connectivity receptor in utilities industry

Connected Utilities

Introducing the communications that keep Utilities responsive and robust

Parcial view of a GIS application on a computer

Platform Utilities

Moving beyond process digitization to expose data, capabilities and services that orchestrate markets, partners and new business models.

Quantum processor at electrical substation

Quantum Ready Utilities

Getting ready for what’s on the horizon, without the hype: readiness, security, optimisation, sensing and responsible experimentation.

A woman looking forward inspired by a brighter future

The Utility of 2035

A more predictive, distributed operating model: autonomous where it is safe, with humans firmly in the loop.

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