ビジネストーク

航空業務の優位性

Improving punctuality, reliability and safety through data-driven airline operations — helping teams perform with greater control under pressure
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Airline performance is tested before the delay reaches the passenger
WHY THIS AVIATION OPERATIONS CHALLENGE?

Aviation organizations need operations that adapt in real time, not only report after the fact. Operational excellence combines process redesign, analytics and real-time monitoring to improve punctuality and reliability.

主なメリット
Operations That Perform Under Pressure
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Turn punctuality into a managed outcome

Better visibility and analytics support stronger on-time performance across operational flows

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Reduce disruption before it spreads

Predictive models help teams anticipate issues that can affect baggage, resources or turnaround time

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Coordinate across stakeholders

Shared operational views help airlines, ground teams and partners act from the same information

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Connect systems into one decision layer

Data integration improves control across operations, dashboards and performance monitoring

NTTデータのサポート体制は?

01
Diagnose airline operations

Assess operational processes, data gaps and performance constraints across airline and ground operations

02
Build real-time operational dashboards

Create dashboards that help teams monitor punctuality, disruptions, resource usage and service performance

03
Apply predictive and simulation models

Use analytics to test scenarios, anticipate disruption and support faster operational decisions

04
Optimize ground operations

Improve coordination around turnaround time, mishandling reduction and resource allocation

05
Scale with Digital Factory Assets

Apply reusable digital assets that support continuous improvement, beyond one-time analysis

実証済みの効果
Stronger KPIs, safer operations

Airline reliability built for pressure — measurable, repeatable, ready to scale

重要な結果
Gains from data-driven airline performance
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Improve on-time performance

Stronger punctuality through real-time monitoring and operational coordination

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Reduce mishandling incidents

Lower mishandling rate supported by better process visibility

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Raise customer satisfaction

Higher NPS linked to more reliable and predictable operations

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Shorten turnaround pressure

TAT reduction and process efficiency through optimized ground operations

Lead With Reliability

Teams that see earlier and coordinate faster act with confidence. Improve airline reliability. →

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