
AI-enabled products such as self-scanning, computer vision, smart checkout, real-time exception detection and automated task management help stores operate with greater precision. By combining store technology with hyper automation, retailers can reduce manual intervention, accelerate checkout flows and give store teams more time to focus on service, availability and sales.
The result is a smarter, more responsive store environment where efficiency is embedded into daily operations
Through the automation of repetitive checkout and operational tasks, enabling store staff to focus on higher-value activities such as customer engagement and sales support
Driven by self-scanning and intelligent queue management, improving store throughput and reducing friction in peak periods
Leveraging AI-based anomaly detection and computer vision, allowing real-time identification of suspicious behaviours and reducing revenue leakage
By minimising manual interventions and streamlining daily operations, leading to more efficient task execution and better in-store service levels
How NTT DATA helps
NTT DATA supports the design, rollout and scaling of AI-enabled store solutions, including self-scanning, self-checkout, computer vision and assisted selling tools

We connect AI products with POS, ERP, loyalty, inventory and workforce systems to ensure operational data flows consistently across the retail ecosystem

Technology only delivers value when store teams and customers use it effectively. NTT DATA supports training, adoption strategies and operating model adjustments

We define KPIs, dashboards and continuous improvement mechanisms to track queue times, shrinkage, labour productivity, sales density and customer adoption

We help automate repetitive store activities such as checkout exceptions, stock alerts, task allocation, fraud detection and operational reporting


Driven by the automation of repetitive tasks and better allocation of store staff to value-added activities such as customer service and sales support
Enabled by self-scanning, optimised queue management and faster transaction processing, improving customer flow especially during peak hours
Through AI-powered monitoring and anomaly detection that identifies and prevents fraud, errors and unscanned items in real time