All Foundries

Commodity Management & Trading

Transforming trading ecosystems through data-driven insights and secure, agile platforms that empower global commerce.

Customer & Marketing Strategy

Reimagining customer engagement with personalized, connected experiences that build trust and long-term value.

Digital Engineering

Turning ideas into scalable digital solutions—accelerating transformation through design, technology, and engineering excellence.

Station Studio

Redefining mobility hubs with digital innovation to create smarter, sustainable experiences for people and businesses on the move.

Supply Chain & Industry 5.0

Building resilient, intelligent supply networks that anticipate change and deliver efficiency with purpose.

Sustainability

Driving responsible innovation to help organizations achieve net-zero goals and create a positive impact for future generations.

Physical AI

Physical AI gives machines, robots and physical operations the ability to perceive their environment, decide what matters and act in real time. Factories, plants, stores and infrastructure become systems able to sense conditions, learn from them and improve on their own, closing the gap between the physical and the digital world.

Next-Gen Infrastructure

From networks as infrastructure to connected platforms that enable critical, autonomous and intelligent operations.

43% more invoices per person in an automated Procure-to-Pay cycle

Purchasing teams spent hours on each invoice, and the cycle had gaps in control. NTT DATA reviewed operations, tools and the organizational model, then built a roadmap with four automation scenarios. Each person in the process now handles 43% more invoices, and the process runs with 34% fewer full-time employees.

43% more invoices per person in an automated Procure-to-Pay cycle

43 initiatives and an estimated 570 million pesos for a department store’s financial services

For a Mexican department store retailer, financial services were a side offering with room to grow. NTT DATA analyzed products, processes, operations and systems and designed a digital transformation plan with 43 initiatives. The plan carries an estimated impact of about 570 million Mexican pesos on EBITDA.

43 initiatives and an estimated 570 million pesos for a department store’s financial services

Contact

43% more invoices per person in an automated Procure-to-Pay cycle

Invoices per FTE: +43%

Each full-time employee (FTE) processes more invoices.

FTEs in the process: -34%

Fewer full-time roles needed to run the cycle.

Automation scenarios: 4

Roadmap options focused on efficiency, control and traceability.

Management KPIs: In place

Indicators to run the future model and track benefits.

Procure to Pay Automation

A faster purchasing cycle with control over every invoice

Objectives

Automate the Procure-to-Pay (P2P) cycle by finding improvements in operations, tools and the organizational model, to raise efficiency, cut costs and manage purchasing better.

Opportunity

The purchasing process held measurable gains in efficiency, control and traceability.

A purchasing cycle built on manual work

Invoices passed through many hands. The team spent hours on tasks a system completes in minutes, and managers lacked a clear trail for each purchase.

Key Challenges

1: High workload per invoice. Each invoice took too many FTE hours.

2: Traceability gaps. At several points in the cycle, purchases and invoices lost their trail.

3: An organization built for manual work. Roles and responsibilities were not designed for automation.

4: No indicators. The company had no KPIs to manage the cycle or measure its cost.

Solution

A roadmap with four automation scenarios and clear KPIs

NTT DATA identified improvement opportunities, built an automation roadmap focused on efficiency and control, and set the KPIs to run the future model.

Improvement opportunities

The team reviewed operations, tools and the organizational model to find where the cycle lost time and control.

Four automation scenarios

The roadmap offered four scenarios, each balancing efficiency, control and traceability in its own way.

KPIs

NTT DATA defined the indicators to manage the future model and track the benefits.

Ideal-case recommendation

The team optimized the P2P cycle and recommended the scenario with the best fit for the company.

Impact

A purchasing cycle with numbers behind every invoice

The process needs 34% fewer FTEs, and each FTE processes 43% more invoices. KPIs now guide the future model, with full traceability and benefit tracking.

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