

The discovery gave the organization a clearer view of its current capabilities, dependencies and priorities. Instead of treating automation, analytics, mobility or workflow management as separate pilots, the work connected them to operating processes, user adoption needs and a phased roadmap for renewable control-centre transformation.
The initiative had to make digital transformation tangible across a complex operational environment, while preserving a realistic view of processes, systems, information flows and adoption needs.




NTT DATA combined process assessment, information-flow analysis, capability identification and roadmap design to turn transformation potential into a phased and actionable view.
Assessed turbine operations, high-voltage operations, operational control and systems to understand the control-centre operating model and its improvement opportunities.
Identified digital opportunities around RPA, advanced analytics, cognitive agents and chatbots, AR/VR, document and workflow management, reporting/BI, systems integration and self-service mobility.
Used a structured discovery approach to map processes, information flows, systems, capabilities and improvement opportunities across business and technology perspectives.
Translated findings into prioritized initiatives and a roadmap linking business needs with data, technology, operating-process redesign and adoption requirements.
The work provided a clear view of digital opportunities across the control-centre operating model and a prioritized roadmap for implementation, rather than a collection of isolated pilots. It created a stronger foundation for operational efficiency and digital adoption, while giving operational and technology teams a shared transformation language for investment and implementation planning.