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Beyond connectivity: the diversification playbook

Growth beyond the core is not a single bet. It is a disciplined portfolio of services, ecosystems and business models built around the assets customers already trust.
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Connectivity still carries the business. It cannot carry the whole growth agenda.
WHY THIS "TELCO DIVERSIFICATION" CHALLENGE?
Choosing the right path beyond the core

Saturated markets and price pressure are weakening the economics of traditional connectivity, while more digital value moves to other players. The opportunity spans marketplaces, ecosystems, content, enterprise technology services, data, vertical solutions and AI. The leadership challenge is to focus on the areas where existing assets and customer trust create a credible advantage, then scale them with commercial discipline.

主なメリット
Turn diversification into a portfolio decision, not a collection of experiments

Concentrate investment where market demand, operator advantage and delivery readiness intersect, then scale only when customer adoption and economics support the next move.

チェックアイコン
Choose the fields of play that fit

Compare market potential with the operator’s assets, customer position, regulatory context and right to win before committing capital.

チェックアイコン
Build from assets customers already use

Combine network reach, identity, data, infrastructure and trusted relationships with partner capabilities to create propositions that are harder to copy.

チェックアイコン
Stage investment around evidence

Test demand, economics and operating requirements before scaling, with clear gates for adoption, margin and value creation.

チェックアイコン
Make the commercial model ready to deliver

Align the portfolio, partner model, technology stack, channels, skills and incentives so new services can move from launch to repeatable revenue.

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01
Define fields of play and how to win

Size the opportunity, assess the competitive landscape and shape the business case, proposition, pricing, channels and go-to-market model.

Professionals reviewing a smart city network model to plan telecommunications infrastructure, coverage expansion, and connected services supporting urban digital transformation.
02
Build a focused product portfolio

Combine operator assets with selected partner services and vertical propositions, then enable sales teams to sell outcomes rather than connectivity alone.

Industrial specialists review automated production systems supported by private wireless connectivity, enabling real-time monitoring, robotics integration, and efficient smart factory operations.
03
Monetize data, network and infrastructure assets

Design data products, API models and services built on private networks and other existing capabilities, with governance and customer value designed in.

Engineer configuring fiber-optic network equipment at a telecommunications site, supporting high-capacity connectivity, 5G services, and reliable digital infrastructure for urban networks.
04
Establish an open innovation model

Use labs, rapid prototyping and strategic partnerships to test new propositions before committing to scale.

Autonomous ground robot and drone performing infrastructure inspection at a port, enabled by private wireless connectivity for real-time monitoring, safety, and operational efficiency.
05
Transform the sales engine

Modernize portals, CRM and CPQ processes; prepare direct and indirect channels; and develop the consultative skills needed for a broader portfolio.

Professionals review deployment plans at a telecommunications facility, coordinating network expansion, infrastructure implementation, and connectivity services to support business and customer operations.
Urban streets, public transit, businesses, and mobile network infrastructure connected through 5G technology, enabling seamless commerce, mobility, and digital experiences across the city.
実証済みの効果
APAC shows what patient diversification can build

Historical market benchmarks show how focused portfolios can turn adjacent services into a meaningful share of the business.

重要な結果
Selected historical performance benchmarks from leading Asian telecommunications and technology groups.

Read as directional evidence, these benchmarks illustrate how adjacent services can become a material revenue engine when they are managed as a focused portfolio and given time to scale.

チェックアイコン
A leading Japanese mobile operator within a global technology group

Its consumer services ecosystem generated $7 billion in 2022, representing approximately 17-18% of total revenue.

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Two major Northeast Asian technology and telecommunications groups

One generated $15.6 billion in non-connectivity revenue in 2022, equal to 31% of total revenue and 26% year-on-year growth. The other generated $12.3 billion, equal to 27% of total revenue and 12% year-on-year growth.

チェックアイコン
A major Southeast Asian communications and digital services group

Non-connectivity services represented 31% of total revenue, supported by a technology services business that generated $2 billion in 2023.

チェックアイコン
A large Japanese telecommunications operator

Non-connectivity revenue reached $5.3 billion, approximately 30% of total revenue, with 10% year-on-year growth.

Ready to decide where growth beyond connectivity should begin?

Start the strategic conversation that turns a broad opportunity set into a focused, investable and scalable portfolio.

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