- All Foundries
- 商品管理と取引
- 顧客とマーケティング戦略
- デジタルエンジニアリング
- ステーション・スタジオ
- サプライチェーン＆インダストリー5.0
- サステナビリティ
- Physical AI
- Next-Gen Infrastructure
Hyperautomation & Process Mining
Your orders cross commercial, provisioning, network and assurance environments. Automate one step in isolation and the bottleneck moves to the next one. Start by seeing the process as it runs today.
Process mining shows where work stalls. The right mix of automation tools moves it forward, with a business case behind every step.
Process mining exposes waiting, rework and variation across order-to-activate, trouble-to-resolve, billing and support workflows.
ROI-first business cases help leaders compare use cases, sequence quick wins and direct investment toward measurable outcomes.
RPA, iBPM, iPaaS, process mining and generative AI work together across systems, decisions and handoffs. You pick the right tool for each step.
Teams gain clearer context and more consistent workflows while retaining responsibility for judgment, controls and service recovery.
NTTデータのサポート体制は？
Work with your teams to identify operational needs, pain points and improvement opportunities, then consolidate them into comparable use cases.
Define the right automation pattern for each priority and estimate the expected return and operational impact before development begins.
Validate business cases, assess dependencies and sequence quick wins with the resources and governance needed to move.
Develop the selected automations, test them against real process conditions and confirm they perform as designed.
Monitor deployed automations, support business continuity and use performance evidence to refine the process over time.
An ROI-first approach gives every automation a target before development starts, so leaders trace each investment to its result.
Each measure follows the full workflow, so you see value across teams and systems, from start to finish.
Measure waiting and completion time across the full workflow, from the first request to the closed case.
Increase the share of cases completed without manual handoffs, while your teams keep control of the exceptions.
Use mining data to find where cases fail again and again, and improve consistency across teams and systems.
Compare expected and realized benefits through cost to serve, throughput, service quality and return on investment.
Start the conversation that connects process evidence, business value and execution across telecom operations.
