Smiling businesspeople in suits gather inside a car, with one man in the driver’s seat holding a blue clipboard as two colleagues lean in.
ビジネス・トーク

スマート製品向け接続サービス

What happens after the sale is where the real value lives. Helping manufacturers turn product data into better service, stronger uptime and relationships that last
会議のスケジューリング
A product that goes silent after sale leaves value behind.
Why this “Connectivity Services for Smart Products” challenge?

The old model — one-time sale, delayed reports, fragmented feedback — can’t compete anymore. Smart products are already generating data. Connectivity turns that data into a live view of performance, service needs and customer behavior.

主なメリット
When products talk back, service gets smarter.
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Turn failures into early signals

Teams spot issues before they become downtime — not after the customer calls to report them

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See how products are really used

Real usage patterns reveal what to fix, what to improve and where the next product opportunity lives

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Protect the data behind the product

Security and compliance built in from the start — so connected services scale without exposing the business

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Scale from product to platform

Every connected device becomes a foundation for new services, recurring revenue and long-term growth

NTTデータのサポート体制は?

01
Build the connectivity platform

IoT platforms designed for visibility and scale — so products are connected from day one, not bolted on later

Technician in a factory taps a control panel showing orange data graphs and machinery-to-cloud icons, beside network racks and signal lights.
02
Link edge and cloud

Product data moves securely from device to decision — no gaps, no latency, no integration debt left behind

Two coworkers smile at a computer, one wearing a headset, with translucent data panels and globe graphics overlaid in warm orange and teal light.
03
Turn data into insight

Analytics and digital twins give teams a real picture of how products perform and what they need next

Three professionals in an office review a large curved display showing a digital city model with blue and orange power grid lines and analytics panels.
04
Secure connected services

Security and compliance embedded so the business can grow its connected footprint without added risk

Construction worker in a hard hat and orange safety vest holds a tablet with charts at an urban site with cranes and solar panels in the background
05
Enable new service models

Product intelligence becomes faster service, smarter support and customer relationships that don’t end at delivery

A woman with glasses holds a tablet in a blue-lit industrial control room, with a colleague at screens and monitors showing code and data.
Two coworkers in a neon-lit office review colorful abstract designs on a large monitor, with one pointing while the other uses a stylus tablet.
実証済みの効果
Connected products. Smarter growth

Real insight from the field — so teams can act on what products are telling them before problems reach the customer

重要な結果
Value from products connected in the field
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Resolve service issues faster

Real-time visibility and early-warning signals mean teams respond before the customer even notices

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Increase product availability

Predictive service keeps products running — replacing reactive fixes with decisions made ahead of failure

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Make product data usable

Raw device data becomes something service, design and commercial teams can actually act on

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Build stronger customer loyalty

Smarter, more responsive service keeps delivering value long after the product leaves the factory

Lead what comes after the sale

Start the conversation that turns connected products into a growth platform in manufacturing →

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