Season 5
Connected Utilities

A more distributed utility needs a new communications backbone: resilient, secure and built for operational reality.

A more distributed utility needs a new communications backbone: resilient, secure and built for operational reality.
Why now?
Smart-grid automation, distributed energy resources, remote assets, video analytics, digital twins and connected field teams all depend on secure and resilient communications. As more decisions move closer to assets, network design directly affects response time, reliability and safety.
At the same time, IT and OT are becoming increasingly connected, expanding the cybersecurity considerations surrounding critical operations. Utilities therefore need architectures shaped by operational requirements such as latency, coverage, resilience, sovereignty and autonomy, rather than by any single technology.
Connectivity becomes an operational capability, not a background service.
About the season
A Connected Utility enables assets, field teams, operational systems and digital platforms to exchange and process information securely where and when it is needed.

The focus is an end-to-end architecture that combines fibre, private wireless, satellite, IoT, edge, cloud and OT/IT integration to connect assets, automate operations and support field teams according to each operational need.

Business outcomes explored
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Operate distributed assets more reliably

Provide the real-time visibility and resilient communications needed to coordinate critical assets across complex utility environments.

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Restore service and automate operations faster

Support grid protection, FLISR, substation automation and distributed control with communications designed around operational response requirements.

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Connect field teams and remote operations

Give workers secure access to operational information, remote expertise and collaborative tools wherever the work takes place.

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Build a secure foundation for distributed intelligence

Integrate edge, cloud and OT/IT environments while strengthening cybersecurity and enabling AI, Physical AI and platform-based services.

Featured Success Stories

Explore how utilities are turning the ideas behind this season into action, addressing real operational challenges and creating measurable value across assets, networks and services

Conclusion
Connectivity is not the destination of the digital utility

It is the nervous system that moves data and processing to the point of operational need, allowing automation, AI, Physical AI and digital platforms to work as one resilient, secure and coordinated system.

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