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Operations Management Center

Improving vessel turnaround, terminal productivity and end-to-end maritime efficiency — connecting voyage planning, terminal operations and documentation into one coordinated flow

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A delay at port rarely stays at port

WHY OPERATIONS MANAGEMENT CENTER?

Manual processes, unreliable ETA data and siloed systems increase vessel delays, congestion and operating costs across maritime operations. Maritime transport moves more than 80% of goods traded worldwide, which means poor port coordination can quickly affect wider supply chains

As digital information exchange becomes a stronger operational expectation in ports, maritime organizations need better integration between voyage management, terminal planning, documentation, customs and enterprise systems. Since 2024, electronic single-window exchange for ship clearance has been mandatory for IMO Member States, reinforcing the shift toward more connected port processes

Key benefits

From ETA Uncertainty to Orchestrated Port Flow

Optimized maritime operations help teams move from reactive coordination to proactive control — improving vessel turnaround, resource planning and terminal performance.

Turn arrivals into planned execution

Better ETA visibility helps terminals prepare resources before delays create congestion

Move vessels through faster

Unified terminal and voyage planning supports reduced vessel turnaround time

Reduce cost hidden in waiting time

Advanced analytics help identify inefficiencies that increase OPEX across port operations

Connect systems without stopping work

Integration with legacy platforms, customs and enterprise systems improves continuity

How NTT DATA helps

01

Assess maritime operations

We evaluate voyage flows, terminal processes, documentation gaps and the systems that slow coordination

Assessing maritime operations and coordination gaps

02

Connect terminal and voyage management

Bring planning, execution and operational status into a unified platform for clearer daily decisions

03

Apply analytics and KPIs

Use performance indicators to monitor vessel TAT, congestion, OPEX and operational bottlenecks

04

Integrate customs and enterprise systems

Connect documentation, customs processes and core business platforms to reduce manual handoffs

05

Build continuous improvement routines

We don’t replace the operation overnight. We help teams adopt better ways of working, measure progress and keep improving

Proven impact

Shorter waits. Smarter terminals. Maritime operations orchestrated end to end.

Results that matter

Measurable outcomes from connected maritime operations

Optimized maritime operations help transportation organizations improve efficiency where vessels, terminals and documentation meet.

Reduce vessel TAT

shorter turnaround through better planning and coordination

Lower port congestion impact

fewer operational bottlenecks from proactive delay management.

Optimize OPEX

better resource use and fewer cost drivers across daily operations

Improve terminal productivity

stronger alignment between voyage schedules, assets and execution teams

Port efficiency improves when every arrival, resource and document moves with the same operational rhythm

Improve port efficiency.→

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